Terms of Service


Gentler

Last updated: [20 Jan 2026]

This website is operated by Gentler. Throughout the site, the terms “we”, “us” and “our” refer to Gentler. Gentler offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

1. About Gentler

Gentler (“we,” “us,” “our”) provides stationery products, journals, planners, digital downloads, and wellness-inspired content designed to support intentional living, mental wellness, and productivity.

These Terms apply to all visitors, users, and customers of the Gentler website.

2. Use of Our Website

By using this site, you confirm that:

  • You are able to form a legal agreement under applicable law
  • You will use our website for lawful purposes only
  • You will not misuse, disrupt, or attempt to harm the website, its content, or its users

We reserve the right to refuse service, suspend access, or remove content at any time if these terms are violated.

3. Products & Services

Gentler offers both physical and digital products.

We make every effort to display products accurately, including colors, descriptions, and pricing. However, we cannot guarantee that your screen’s display will be exact.

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities sold
  • Refuse or cancel orders at our discretion

4. Digital Products & Downloads

All digital products are for personal use only unless otherwise stated.

You may not:

  • Resell, redistribute, or share digital files
  • Claim them as your own
  • Upload them to other platforms or marketplaces

Because digital products are delivered instantly, all digital sales are final and non-refundable.

5. Orders, Payments & Refunds

Prices are listed on our website and may change without notice.

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You authorize us to charge your selected payment method

Refunds and exchanges (if applicable) are outlined in our separate Refund Policy.

6. Intellectual Property

All content on this website — including designs, logos, product layouts, text, graphics, downloads, and brand elements — is the property of Gentler and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

7. Wellness Disclaimer

Gentler products are designed to support reflection, organization, mindfulness, and personal growth.

They are not medical, psychological, or therapeutic services and are not a substitute for professional care.

Always seek qualified professional advice for medical or mental health concerns.

8. User Content

If you submit reviews, photos, testimonials, or other content, you grant Gentler permission to use, display, and share this content for marketing and promotional purposes unless you request otherwise in writing.

You confirm that any content you submit is your own and does not violate any third-party rights.

9. Limitation of Liability

To the fullest extent permitted by law, Gentler shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products.

All products and content are provided “as is” without warranties of any kind.

10. Indemnification

You agree to indemnify and hold harmless Gentler from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products or website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Access them at your own discretion.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised date.

Your continued use of the website means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, please contact us at:

📧 hello@gentlerco.com